Housemart Guarantee

At Housemart if we say we are going to do it, then we do it. 

We commit to you in writing that if we fail to meet any of service or standards guarantees, the next 3 month's management fees will be provided free of charge.

Who are We?

Housemart Queenstown
Housemart Wanaka
Don't just take our word for it – here's what other people say about us

Maybe you have plans for an extensive property portfolio.  Maybe you are the proud owner of a small flat.  Whatever your investment goals, if you are going to rent your property, we should talk.

We are 100% focussed on property management – finding the right tenants for your property, checking you receive your rent regularly, and keeping your valuable investment in great condition. 

And that means you don't have to worry – with Housemart you can be sure that your property is being looked after by the experts.

In fact, we are so confident in our service that we offer a 90 day money back guarantee.

We understand that you have choices. With that in mind, we hope once you consider what we have to offer, your choice will be us!

Housemart Queenstown


“We are extremely happy as overseas owners to know our property is in the best hands with Housemart and we absolutely recommend them.”

Andrew Atkins, France

Our professional team at Housemart Queenstown specialises only in Property Management – no sales.  So there are no hidden agendas – we just manage properties, and we do it well.

Our property management specialist Hayley Stevenson has won the top REINZ Property Management award – twice - and regularly speaks at Property Management seminars and conference events.

  • NZ Property Manager of the Year Finalist 2010/2011 – Hayley Stevenson
  • NZ Property Manager of the Year 2008/2009 – Hayley Stevenson
  • NZ Property Manager of the Year 2006/2007 – Hayley Stevenson

    As decided by the Real Estate Institute of New Zealand

    We make sure your valuable investment is well maintained, your tenants are happy and your rent is paid.

    We take care of the paperwork, deal with our trusted maintenance contractors and resolve any tenancy issues.  We advertise your property, hand pick the right tenants, and follow up legal tenancy obligations – so you don't have to.

    Why suffer the headaches? We solve the problems and keep you informed all the way.

     

Housemart Wanaka



Our team at Housemart Wanaka will take care of everything!

We have 3 licensed Property Managers, 11 Property Management awards, experienced administration support and lots of happy clients.

Housemart  manages the largest portfolio of rental properties in the Wanaka area, which means you get the benefit of our experience, local knowledge and established systems.

In a nutshell, we take the best possible care of your valuable investment.

We've won more awards than any other Property Management Team in New Zealand!

  • NZ Property Manager of the Year 2010/2011 - Colleen Topping
  • NZ Property Manager of the Year Finalist 2010/2011 – Hayley Stevenson
  • NZ Property Management Office of the Year Finalist 2010/2011
  • NZ Property Manager of the Year Finalist 2009/2010 - Colleen Topping
  • NZ Property Manager of the Year 2008/2009 – Hayley Stevenson
  • NZ Property Management Support person of the Year Runner Up 2008/2009 – Colleen Topping
  • NZ Property Manager of the Year 2006/2007 – Hayley Stevenson
  • As decided by the Real Estate Institute of New Zealand

    Don't just take our word for it – here's what other people say about us

    Our Owners

    “Our residential rental properties have been managed for us by this office for seven years, and we have found their services to be consistently excellent.  We live in Wanaka but consider that there are many advantages in using a property manager, including:


    Geoff Logan, Waimana Property Ltd, Wanaka

    “As an absentee property owner I rely totally on the advice, actions and integrity of my Property Manager to suitability manage and protect my investment. As a property professional I have high standards and expectations. Not once have I been disappointed or had cause for concern. 

    Your Property Management team have proved to be proactive, make timely and appropriate recommendations, act exactly in accord with my nominated profile and requirements and have been professional in every respect.  Above all the relationship is business-like but courteous and friendly at the same time.

    Recommendation status - HIGH.”

    Peter O’Brien, Wellington

    "As the owner of a Property Management Company, I understand the need for excellent service, attention to detail, careful tenant selection and regular property inspections.

    As a property owner, I recognise the value of having my property managed by local experts.

    Housemart tick all the boxes – they are a friendly team that are easy to deal with, they keep me informed, I am always confident that my property is well maintained, that the gap between tenancies is at an absolute minimum, and that the tenants are carefully screened.  In short, I don’t have to worry, Housemart have it covered.

    When it comes to property management, I highly recommend the Housemart team."

    Liz Nidd, Dunedin

    "When you have changes in your life they are scary enough.  When my husband and I had to relocate due to a work commitment, we were unable to sell our house. What do you do?

    We approached Hayley and her team at Housemart. They we able to find us suitable tenants for our house and take all the stress and worry out of screening the correct people who would look after our biggest asset.  Housemart were able to work within our time frame, and assured us they are our eyes and ears while we are living elsewhere.

    Housemart make sure that all monies are paid on time and we don't have to worry.  The tenant’s needs are also met to a high standard.I can't thank Hayley and the team at Housemart enough for taking a terrible situation that we were in and turning it around to a very positive solution.

    Housemart acted in a very professional manner, with everything strictly confidential for us and the tenants. So if you have a house to rent contact Housemart they will gladly help you out."

    W Hebbend, Winton

    Our Tenants

    "The team is most friendly, efficient, thorough and knowledgeable to deal with. They are true professionals as they always, without fail, do what they say. Its hard to find someone so efficient, diligent and professional.”

    Melissa Hunt, Wanaka

    "Julie and Hayley at Housemart suggested that we view a house that they had on their books which exactly met our requirements and was within our budget.

    In less than a week, a tenancy agreement had been signed and we could focus on packing up our own home and preparing for the move.After we moved in, a bouquet arrived welcoming us to our new rental property.

    I cannot recommend Hayley and Julie highly enough. Whether you are an owner looking for someone to manage your property or looking for somewhere to live, you will not be disappointed with their service."

    Megan & Michael Palmer, Queenstown

    Our Maintenance Contractors

    “This office is highly organised – they attend to tenants’ and landlords’ problems quickly. The team runs a well organised, friendly office and they have excellent communication with our business. They make sure bills are paid on time or they phone with an explanation if there is going to be a delay.”

    Lin Jarvie, Jarvie Plumbing Ltd

    • NZ Property Manager of the Year 2010/2011 - Colleen Topping
    • NZ Property Manager of the Year Finalist 2010/2011 - Anne Moffat
    • NZ Property Manager of the Year Finalist 2010/2011 – Hayley Stevenson
    • NZ Property Management Office of the Year Finalist 2010/2011
    • NZ Property Manager of the Year Finalist 2009/2010 - Anne Moffat
    • NZ Property Manager of the Year Finalist 2009/2010 - Colleen Topping
    • NZ Property Management Office of the Year Finalist 2009/2010
    • NZ Property Manager of the Year 2008/2009 – Hayley Stevenson
    • NZ Property Manager of the Year Runner up 2008/2009 – Anne Moffat
    • NZ Property Management Support person of the Year Runner Up 2008/2009 – Colleen Topping
    • NZ Property Manager of the Year 2006/2007 – Hayley Stevenson