Do you inspect the property at the beginning of a tenancy?
Your Property Manager makes a detailed Property Condition Report with photos to record the condition of your property before tenants move in.
We inspect your property area by area (lounge room, bedrooms, kitchen, front and rear yards, garage etc) and then all items present in each area (walls, ceiling, light fittings, curtains, windows, stove etc).
We record their condition and cleanliness item by item, and a brief description of item (e.g. details of any marks, scratches and dents). We take photos outside, as well as inside the property (where required).
We also itemise the chattels or you can give us a chattels list. Your tenant is given a copy of the report when they move in and have 10 working days to make any changes.
How often do you inspect the property during the tenancy?
We inspect the property approximately every 3-4 months – this helps us to make sure your property is being looked after. We let your tenants know 7 days before an inspection, and provide them with a form where they can note any maintenance issues or concerns.
The inspections allow us to check room-by-room that the tenant is keeping the property damage-free and reasonably clean, and can capture any maintenance issues that have not been reported.
We keep you informed with a written report including photos, and contact you if maintenance may cost more than $350.00. If the tenant has caused the damage, we will ask them to pay for repairs and follow-up reimbursement for you.
What about when the tenant vacates the property?
When the tenant lets us know they will be vacating, we send them detailed information on our expectations of how the property needs to be presented.
Final Inspections are completed on the next available working day after a Tenancy has ended.
On the next available working day after the tenant official vacating date, we complete a final inspection, comparing the property in detail to the Property Condition Report we did when the tenant moved into the property.
We carefully check through the report item-by-item, making sure it has been left in the same condition as when they moved in, taking into account reasonable wear and tear for the period of time they have been in the property. This is a legislative requirement.
We make sure the property has been left reasonably clean and check the smoke alarms.