Each prospective tenant completes an application with references, income details and rental history. They sign to give us permission to check the information provided.
We never supply your contact details to any applicant. If a prospective tenant does manage to contact you to discuss their application, or question why their application has been rejected, always ask them to contact us at Housemart. Please never discuss anything with a prospective tenant, particularly a rejected application – this can cause unnecessary problems and complications. After all, why suffer the headaches? We are here to solve the problems and do the-leg work for you.
We check references and credit background for every tenant, and help you make a final choice. We confirm each applicant’s payment and tenancy history by calling their current and/or previous landlord or agent. We confirm their employment, and check them against a National Database which searches:
If an applicant has no tenancy history we follow up alternative references, like employers or character references to establish whether they may be good tenants for your property.
We also trust our gut feeling! In general, we err on the side of caution – it’s all about getting the right tenant for your property from the outset.
Legally we do not have to give a reason. Housemart policy is to never give a reason (this is the best way to avoid complaints from the applicant).
We give you all the details you need to make an informed decision. We can help with guidance based on our background and experience in property management. But at the end of the day, the choice is yours.
We can’t guarantee any tenant. However, we do our best to minimize your risk by following meticulous application and checking procedures.
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