About Housemart
Housemart Property Management is no ordinary office - it’s a lively, experienced, and slightly quirky crew led by our fearless founder, Hayley. With more years in property management than the dinosaurs had on Earth (her words, not ours), Hayley’s industry knowledge is unmatched. With her at the helm, it’s mostly smooth sailing - aside from the occasional wild idea or two!
Thankfully, we have Julie, our General Manager and the true captain behind the scenes. With a sharp eye for detail and a sixth sense for spotting discrepancies, she keeps us all on track - ensuring every ‘i’ is dotted, every ‘t’ crossed, and every process running like clockwork.
Our five fabulous Property Managers each bring their own flair, energy, and personality to the team - creating a dynamic, supportive back office where no two days are ever the same.
Supporting them is our Business Development Manager, who works closely with Hayley - often gently steering her back from the brink of her more “creative” ideas - and of course, our stellar admin team, who keep the wheels turning and the inboxes flowing.
Together, we’re Housemart - passionate, experienced, and a little bit fun. Property management is what we do, but people are at the heart of it all.
“
Couldn't wish for someone better to look after our properties while we are overseas. All the Housemart team are easy to work with and they are quick to get on top of any issues and find good solutions when little things pop up.
- Abby & Michael, Switzerland -
Everything is handled for us, sometimes I forget we have a property! They have it all sorted for us.
- Raewyn, New Zealand -
We moved our rental property to Housemart and it's been the best decision. I was looking for a property manager that would take care of the house and tenants as if it were their own, and they most certainly do. There is always clear and open communication. Housemart work as a team and have knowledge of the industry. Our rental property is in capable hands.
- Andrew, Australia -
We have been using Housemart to manage our Queenstown rental properties for over four years and they are fantastic! It is over and above what we would have expected and show the level of service Housemart provides.
- Richard, New Zealand -
A fantastic team of professionals that go above and beyond to look after our property. We were very impressed with the level of communication and the in depth property reports. Especially with us living overseas we found this very reassuring. Highly recommend.
- Julie, Australia -
We had a long run with Housemart before we sold our place and found them to be very efficient and friendly. They're very experienced in the Queenstown market and handled things very coolly throughout the pandemic. Strong emphasis on retaining clients and tenants with thoughtful ideas and experienced based solutions to any challenges that came up. Highly recommended.
- Toby, New Zealand -
I had my property with Housemart for over four years. During this time I could totally take a back seat as the team just made everything so easy for me. They were amazing at handling everything that comes with a rental. Thank you for your professionalism and making my life so easy from afar. Best service ever!
- Nigel, New Zealand -
Meet The Team
Hayley Stevenson
Director, Business Development (AREINZ)
Hayley Stevenson
Director, Business Development (AREINZ)
Hailing from a Mokotua farm in the deep south, aged 18, Hayley jumped ship to Australia and fell into the property management industry in Perth.
She’s kept her 35-year career in the industry fresh and interesting by bringing her entrepreneurial skills and passion for progress to her own business.
Hayley is big on systems and finding efficiencies through technology.
Her key business goals are to offer her team a fun and rewarding place to work, and a transparent, honest, reliable service to her clients.
p: 021 367 945
e: hayley@housemart.co.nz
Jess Lawrence
Business Development Manager
Jess Lawrence
Business Development Manager
Jess joins us with a wealth of experience in property management, known for her attention to detail and ability to problem solve. She brings a strong background in tenant and owner relations and is dedicated to providing top-notch customer service.
Jess was awarded The LPMA Excellence in Business Development Award 2023!
p: 021 57 22 33
e: jess@housemart.co.nz
Julie Johnston
General Manager
Julie Johnston
General Manager
Julie has worked in Business Management for 25 years in the fields of Leisure, Tourism and Technology. She brings a range of skills from each, along with a slightly neurotic passion for bringing order to chaos.
Hayley can’t quite shake her off – Julie has managed her offices on 2 previous occasions. Highly team oriented she works to support our strong team of property management and customer service professionals, keeping the team and office running smoothly.
p: 027 434 6093
e: julie@housemart.co.nz
Megan Sawers
Senior Property Manager (NZ RPM Level 4)
Megan Sawers
Senior Property Manager (NZ RPM Level 4)
Megan joined us with property management experience from a busy role, bringing strong organizational and juggling skills along with a calm and positive attitude. Megan has completed her Level 4 Property Management certification and this along with 5 years of experience with our Housemart team, culminated in her being awarded Australasia Property Manager of the Year 2022!
p: 021 966 635
e: megan@housemart.co.nz
Craig King
Senior Property Manager (NZ RPM Level 4)
Craig King
Senior Property Manager (NZ RPM Level 4)
Craig joins us with property management experience from the UK, with strengths in maintenance and administration.
He has a passion for new technology/ideas and loves figuring out how things work (or don’t work)!
Craig has completed his Level 4 Property Management certification, was awarded The REINZ Innovation Award 2021 and the PMC Innovator of the Year Award 2023!
p: 021 400 417
e: craig@housemart.co.nz
Rachel Garland
Senior Property Manager (NZ RPM Level 4)
Rachel Garland
Senior Property Manager (NZ RPM Level 4)
Rachel brings a wealth of knowledge and experience to the Housemart team. Rachel began working in the rental industry in 2014, in sunny Hawkes Bay, and is now based in picturesque Queenstown. She has gained experience across multiple facets of the industry, giving a depth of experience that has equipped her with the right skills to deal effectively with challenging situations, and ensure that all aspects of the property management process are handled with care and efficiency. She strives to provide a professional stress-free experience for her clientele every single time.
Rachel completed her Level 4 Property Management certification in 2024!
p: 021 440 462
e: rachel@housemart.co.nz
Megan Cartwright
Property Manager (NZ RPM Level 4)
Megan Cartwright
Property Manager (NZ RPM Level 4)
Megs, originally from Scotland and has lived in Queenstown for seven years, where she has worked in hospitality management until she joined the Housemart team in March 2022. Megan has a colourful background, from marketing, to hospitality and politics, she has come with a wide skillset and a huge passion for working with people. Megan started as our Viewings Manager before moving into her current role as a Property Manager and has a stellar reputation among her clients for her communication skills and getting stuff done!
Megan was awarded The LPMA Rising Star of the Year Award 2023 & The REINZ Rising Star of the Year Award 2024.
p: 021 972 618
e: megs@housemart.co.nz
Warren D’Henin-Ratana
Property Manager
Warren D’Henin-Ratana
Property Manager
Leveraging his extensive background in hospitality management, Warren joined our team as Leasing Manager, matching great clients with the right home. With 18 months' experience leasing properties and utilising property management skills gained on the job while supporting our team, Warren has progressed to managing a portfolio.
With deep roots in Queenstown, he brings a genuine passion for this picturesque town to his role, ensuring each client finds their perfect home. In his spare time, Warren can be found carving the slopes skiing or enjoying leisurely walks with his beloved canine companion.
p: 021 966 635
e: warren@housemart.co.nz
Holly Heywood
Office Co-ordinator
Holly Heywood
Office Co-ordinator
p: 03 442 3815
e: reception@housemart.co.nz
Kirsty Elks
Leasing Manager
Kirsty Elks
Leasing Manager
Our Leasing Manager, Kirsty, brings a strong client focus to her work, built over 15 years of customer service experience in retail.
Originally from the UK, Kirsty came to New Zealand on a one-way ticket armed with a working holiday visa. After travelling around, she fell in love with the country and settled into Queenstown, making it her home in early 2020.
She loves the outdoors and is a fanatical fitness guru and Les Mills instructor.
Contact Kirsty for help finding your new home, and service with a smile!
p: 021 758 715
e: viewings@housemart.co.nz
Jessica Baxter
Property Associate
Jessica Baxter
Property Associate
Born and raised in North Devon and with a passion for travel, Jess has over 20 years’ experience in the property industry, ranging from sales, to lettings and property management both nationally and internationally. Her personable approach, honesty, enthusiasm, and extensive knowledge ensure her clients are in safe hands.
p: 021 799 839
e: jessica@housemart.co.nz